Terms of Service
NookHomeCo
Operated by EMPIN DMAPRIME LLC
Effective date: November 9, 2026
These Terms of Service govern the use of nookhomeco.com and purchases from NookHomeCo, operated by EMPIN DMAPRIME LLC. By using the website or placing an order, you agree to these terms, subject to rights that cannot be excluded under applicable law.
1. About the Store
We sell consumer products online to eligible customers in the United States. Product availability, descriptions, prices, and offers may change before an order is placed.
2. Product Information
We endeavor to provide accurate product descriptions, images, dimensions, and pricing. Colors and appearance may vary depending on display settings. If you notice a material discrepancy, contact us before purchasing or after delivery as appropriate.
3. Orders and Acceptance
Placing an order is an offer to buy. We may verify payment, availability, delivery information, and suspected fraudulent activity before accepting or fulfilling an order. If we cannot fulfill an accepted order, we will notify you and issue any refund required.
4. Prices, Payment, and Taxes
Prices are in US dollars unless stated otherwise. Applicable taxes and shipping charges are displayed at checkout. We accept the payment methods displayed at checkout. Payment is processed through our payment providers; we do not ask customers to send payment-card numbers by email.
5. Shipping and Delivery
We currently ship to eligible United States addresses. Standard shipping is $10 per order unless checkout states otherwise. Orders are shipped through a third-party fulfillment warehouse in California. Shipping and delivery times may vary and any legally required delay or cancellation options will be provided. See our Shipping Policy for details.
6. Returns, Refunds, and Cancellations
Our standard voluntary return, exchange, and refund requests must be submitted within 72 hours (3 days) after carrier-recorded delivery, subject to our eligibility conditions. This deadline does not override statutory remedies for defective, misdescribed, or undelivered goods. See our Return & Refund Policy. Orders may be canceled before dispatch where feasible, subject to applicable law.
7. Customer Accounts and Information
If you use a customer account, you are responsible for the accuracy of information provided and for keeping account access secure. Please contact us promptly if you suspect unauthorized account use. We handle personal information under our Privacy Policy.
8. Acceptable Use
Do not misuse the website, interfere with its operation or security, submit fraudulent orders, or use our content or services in violation of applicable law or others' rights.
9. Intellectual Property
Our website content, images, branding, and other materials are protected by applicable intellectual property laws, except where otherwise noted. No rights are transferred to you other than those necessary for personal browsing and use of legitimately purchased products.
10. Third-Party Services
Our website uses third-party services for hosting, payments, fulfillment, analytics, and communications. Their services may be subject to separate terms and privacy notices. We remain responsible for the customer obligations assigned to us by applicable law.
11. Service Availability and Liability
We work to keep the website available and secure, but cannot guarantee uninterrupted operation. To the extent permitted by applicable law, we are not responsible for indirect losses arising from website interruptions or misuse. Nothing in these terms restricts liability or consumer remedies that cannot legally be restricted.
12. Changes to These Terms
We may revise these terms from time to time. Changes apply prospectively from publication and do not retroactively alter rights under completed purchases unless permitted by law.
13. Applicable Law and Consumer Rights
These terms are interpreted under applicable United States law. Mandatory consumer-protection rights in the customer's jurisdiction remain unaffected. If you have a dispute or concern, please contact us so we can attempt to resolve it.
14. Contact Information
Customer support: xinyi88808@outlook.com
Website: nookhomeco.com
Registered business mailing address: EMPIN DMAPRIME LLC, 451 S Gloster St, Tupelo, MS 38801, USA (not a merchandise return address)